Get in Touch

We aim to respond to all inquiries within 24 hours during business days. Priority support customers receive responses within 12 hours. For urgent technical issues, please use the live chat in the app for immediate assistance.

Absolutely! Email info@testsherpa.ai or call 1-800-TEST-AI-1 to schedule a personalized demo. We offer 30-45 minute demos where we can discuss your specific needs and show you how TestSherpa can work for you.

Yes! School Plan customers receive a 1-hour onboarding session and access to training webinars. Enterprise customers get comprehensive training, including train-the-trainer sessions and dedicated customer success management.

We love hearing from our users! You can submit feedback directly through the form on this page (select "Feedback" as the subject), or email feedback@testsherpa.ai. We review all feedback and consider it in our product roadmap.

Enterprise customers have access to 24/7 priority support. For other plans, you can submit a support ticket via email or the contact form anytime, and we'll respond as soon as we're back in the office. Our knowledge base and video tutorials are available 24/7 for self-service help.

Yes! We provide implementation support for School Plan customers and comprehensive integration services for Enterprise customers. This includes Google Classroom setup, SSO configuration, SIS integration, and custom development as needed.